TERMS AND CONDITIONS
Effective Date: May 15, 2026
These Terms & Conditions (“Terms”) explain how Xcel Robots, LLC ("we," "us," "our," “Xcel" and “Xcel Robots”) provides products, information and services to customers. They govern your access to and use of this website and as well as any products and services sold or provided by Xcel Robots, LLC including information, demonstrations, consultations, support services, and other commercial activities related to robotic solutions and products offered by Xcel Robots.
By
accessing this web site, you are agreeing to be bound by these Terms and
Conditions, and any other applicable laws and regulations, including any local
laws. If you do not agree with any of these terms, you are prohibited from
using or accessing this site. The materials contained in this website are
protected by applicable copyright and trademark laws.
WEBSITE
This website is intended to provide information regarding robotic solutions for various industries. Product specifications and marketing materials may illustrate the potential uses and benefits of this technology. However, each deployment is site-specific and the information on this website is for general informational and commercial purposes only.
Interested
users should request demonstrations and additional technical data relevant to
their potential application. While general pricing information can be provided,
price quotations are site-specific and depend on many factors including
deployment complexity, product options and warranty choices.
PROFESSIONAL AND OPERATIONAL ADVICE
Information
presented on this website or that we otherwise offer to you does not constitute
engineering, legal, cybersecurity, operational, or regulatory advice. Customers
are responsible for evaluating whether robotic solutions are appropriate for
their intended environment, operational requirements, staffing, safety
procedures, and local regulatory obligations. Any deployment recommendations or
operational guidance provided during commercial discussions must be documented
by separate written agreements.
PRODUCT INFORMATION AND AVAILABILITY
We make reasonable efforts to ensure that product descriptions, specifications, images, and availability information are accurate. However, product specifications may change without notice. Certain products, accessories, or features may not be available in all states. Final product configurations may differ from displayed materials. Images and videos are for illustrative purposes only and may not represent how a product appears or works in other environments. We reserve the right to modify, discontinue, or update products and services at any time without prior notice.
The
materials appearing on our website could include technical, typographical, or
photographic errors. We do not warrant that these materials are accurate,
complete, or current. While we may make changes to these materials at any time
without notice, we do not make any commitment to update the materials.
QUOTATIONS AND CONTRACTS
Any quotations, pricing, proposals, or commercial discussions provided through this website, via email or on paper documents are non-binding until they are expressly confirmed in a signed contract or accepted purchase order, or official invoice. Unless stated otherwise, all prices are exclusive of any applicable sales taxes and may be adjusted for increased tariffs or any other government fees.
Separate
contracts may apply to purchased products, warranties, maintenance agreements, and
complex deployment arrangements. In the event of any conflict between these
Terms and a signed agreement, the signed agreement shall prevail.
INTELLECTUAL PROPERTY
All website content and other documentation - including but not limited to text, images, website design and layout, videos, paper documents, product materials - is owned by or licensed to Xcel Robots or its business partners. All content shown on our website and the programs involved in displaying it are protected by copyright laws. This content may not be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission. Logos, graphics, and product and company names may also be registered trademarks and are property of their respective owners.
Certain
material on this website may be available for download in a PDF format. You may
temporarily download one copy of the materials that already exist in PDF format
on this website for transitory viewing only. This is the grant of a license,
not a transfer of title, and under this license you may not modify or copy the
materials or use the materials for any public display. (commercial or
non-commercial). You may not remove any copyright or other proprietary
notations from the materials, transfer the materials to another person, or
"mirror" the materials on any other server. This license shall
automatically terminate if you violate any of these restrictions. After viewing
of these materials or upon the termination of this license, you must destroy
any downloaded materials in your possession whether in electronic or printed
format.
ACCEPTABLE USE
You may
not use our website for unlawful purposes or attempt to interfere with website
functionality or security. You may not attempt unauthorized access to our systems
or networks or upload malicious software or harmful code. You may not attempt
to decompile or reverse engineer any software contained on this website or used
by the robots that we offer for sale. You may not misrepresent your identity or
affiliation. We reserve the right to restrict or terminate access to users and
seek recompense from users who violate these Terms.
THIRD PARTY LINKS AND SERVICES
This website may contain links to third-party websites, manufacturers, social media platforms, partner services, or other information. We cannot review all of the sites linked to this website and are not responsible for the contents of any such linked site. The inclusion of any link does not imply our endorsement of the website.
We do not
control and are not responsible for third-party website content, availability
of external services, external privacy practices, or third-party terms or
policies. Access to, and use of third-party websites is at your own risk.
OPERATIONAL RESPONSIBILITY
Robots are operational tools intended for commercial and professional environments. Customers are responsible for proper deployment and supervision and appropriate environmental conditions. They must provide appropriate staff training and operational oversight. Customers are also responsible for compliance with workplace safety regulations as well as local, state and national legal and regulatory compliance.
Xcel
Robots, LLC is not responsible for misuse, unauthorized modifications, improper
deployment, or robotic operation outside of manufacturer recommendations.
LIMITATION OF LIABILITY
All website content is provided “as is” and “as available” without warranties of any kind. We
make no warranties, expressed or implied, and disclaim and negate all other warranties, including implied warranties or conditions of merchantability or robot fitness for a particular purpose. Further, we do not make any representations concerning the likely results, accuracy, or reliability from the use of robots based on information on this website or any sites linked to it.
To the
maximum extent permitted by applicable law, Xcel Robots LLC shall not be liable
for any indirect, incidental, special, consequential, or business interruption
damages arising from use of this website, reliance on website information, or
the use of robots supplied by us. We are not responsible for product downtime,
operational interruptions, loss of data or profit, inappropriate deployment
decisions or implementation outcomes.
RESALE
Due to
software licensure agreements, programming requirements, and technology
transfer regulations, robots are for use only by the original customer and may
not be resold. This limitation will be waived if a business is sold and the new
owner continues to use the robot in the same location. In other situations, the
robot manufacturer may be required to approve the transfer of ownership.
WARRANTY DISCLAIMER
Manufacturer’s
Terms and Conditions apply to every product. The customer may not open the robot's enclosure
or modify the robot's software or hardware. Warranties, if applicable, are
governed exclusively by the specific warranty documentation provided with the
purchased product or service agreement. Batteries are generally not warranted
and should be charged monthly if not in active use. Neither this website nor
any other documents create any additional warranties or guarantees.
PRIVACY
Your use
of this website is also governed by our Privacy Policy. Please review this
Privacy Policy to understand how information may be collected and used.
INTERNATIONAL USE
This
website may be accessed from multiple countries. Users are responsible for
compliance with local laws and regulations applicable in their jurisdiction. Certain
products or technologies may be subject to export controls, regional
restrictions, or regulatory limitations. We sell products only to customers in
the United States.
CHANGES TO THESE TERMS
We may
update or revise these Terms at any time without prior notice. Updated versions
will be posted on this page with a revised effective date. Continued use of the
website constitutes acceptance of the updated Terms.
GOVERNING LAW
These
Terms shall be governed by and interpreted in accordance with the laws of the
State of Illinois, County of DuPage, without regard to conflict of law
principles. Any disputes arising in connection with these Terms shall be
subject to the jurisdiction of the courts.
CONTACT INFORMATION
If you have questions regarding these Terms & Conditions, please contact:
Xcel
Robots, LLC
1415 West 22nd
Street -Tower Floor
Oak Brook, IL 60523-2074
Phone 1-877-877-8272
administration@xcelrobots.com